In-Store Sales Lead & Team Coach

Cole-Haan; Estero (FL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Holiday pay

Sick pay

Job summary

Cole Haan in Estero, FL is seeking a Sales Lead/Sales Associate to drive store sales and profitability while upholding the company standard for customer service and visual merchandising.

The role requires 2 years of retail experience with a flexible schedule that may include nights, weekends, and holidays. You will lead a quality team, ensure loss prevention, and maintain store standards. Pay ranges $17.00-$18.00 per hour; equal opportunity employer, employee discount included.

Qualifications

• 2 years retail experience.
• Specialty and/or footwear retail preferred.
• Flexible schedule including nights, weekends, and holidays.
• Retail operations knowledge: sales, customer service, merchandising, inventory control, store budget, loss prevention.
• Proficient with computer systems and POS/handhelds, Microsoft Office and related tools.
• Excellent verbal and written communication, delegation, follow-up and time management.

Responsibilities

• Drive financial growth by achieving sales and KPI goals.
• Assist in controlling store expenses by managing payroll, supplies, and facilities.
• Coach staff to exceed store goals.
• Lead and develop a quality store team to maintain a positive store environment.
• Train and develop staff and address performance issues promptly.
• Deliver extraordinary customer service and uphold visual merchandising standards.

Skills

Retail experience

Customer service

Team leadership

POS systems

Merchandising

Tools

MS Office

POS handhelds

Job description

Cole Haan in Estero, FL is seeking a Sales Lead/Sales Associate to drive store sales and profitability while upholding the company standard for customer service and visual merchandising.

The role requires 2 years of retail experience with a flexible schedule that may include nights, weekends, and holidays. You will lead a quality team, ensure loss prevention, and maintain store standards. Pay ranges $17.00-$18.00 per hour; equal opportunity employer, employee discount included.