In-Store Sales & Customer Experience Lead

Lovesac; Coral Gables (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Quarterly Bonus

401K Matching

Parental Leave

Medical Coverage

Vision/Dental

Employee Assistance

Job summary

Lovesac in Coral Gables, FL is seeking a full‑time Sales Associate to create a welcoming, consultative in‑store experience and help customers design products to fit their space and style.

Join Lovesac Retail Team to build relationships, influence peers, and achieve personal sales goals while delivering exceptional customer service and product demonstrations. This role requires flexible hours including evenings and weekends.

Qualifications

• High School Diploma or equivalent is required.
• Experience in retail sales or customer service is preferred.
• Ability to utilize technology for product demos and CRM use.

Responsibilities

• Engage customers and deliver exceptional in‑store service to build loyalty.
• Drive sales through proactive engagement and achievement of individual targets.
• Guide customers from initial interest to purchase, managing quotes and closing sales.
• Collaborate with team to review quotes and drive conversion while ensuring a seamless experience.
• Demonstrate product knowledge and educate customers on features and benefits.
• Maintain an appealing store by following visual merchandising standards.

Skills

Customer engagement

Sales proficiency

CRM systems

Team collaboration

Education

High School Diploma or equivalent

Tools

CRM software

Job description

Lovesac in Coral Gables, FL is seeking a full‑time Sales Associate to create a welcoming, consultative in‑store experience and help customers design products to fit their space and style.

Join Lovesac Retail Team to build relationships, influence peers, and achieve personal sales goals while delivering exceptional customer service and product demonstrations. This role requires flexible hours including evenings and weekends.