In-Store Sales Associate: Customer-Driven Service

Citi Trends; Danville (VA); On-site; USD 25,000 - 34,000; Full time

Job summary

Citi Trends in Virginia is seeking a Store Sales Associate to deliver excellent customer service, know merchandise, and support store operations. You will engage customers, process transactions, restock, and maintain pricing accuracy.

The role requires strong communication, reliability, and a neat appearance. A high school diploma is required and flexible availability including nights and weekends. This is an in-store, full-time position.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customer, adheres to fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return.
• Follows all safety procedures.
• Keeps a professional, neat appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
• Performs other duties as may be assigned.

Skills

Customer service

Communication

Flexibility

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends in Virginia is seeking a Store Sales Associate to deliver excellent customer service, know merchandise, and support store operations. You will engage customers, process transactions, restock, and maintain pricing accuracy.

The role requires strong communication, reliability, and a neat appearance. A high school diploma is required and flexible availability including nights and weekends. This is an in-store, full-time position.