In-Store Personal Stylist — Clienteling & Discounts

Anthropologie; West Des Moines (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

Employee discounts

Retirement savings

Job summary

Anthropologie in West Des Moines seeks a Personal Stylist to cultivate exceptional service and drive sales through authentic customer connections and expert styling advice. You will deliver a highly personalized experience with curated product recommendations within our store environment.

Join a team that values relationship-building, flexibility in scheduling, and a passion for fashion. The role emphasizes in-store clienteling, events, and collaborative styling initiatives, with benefits and a

Qualifications

• 2+ years of experience building customer relationships or clienteling.
• Passion for apparel styling.

Responsibilities

• Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued.
• Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program.
• Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics.
• Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele.
• Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives.
• Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings.
• Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer.
• Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business.
• Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals.
• Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers.
• Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage.
• Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms.
• Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment.
• Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities.
• Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement.

Skills

Customer relationship-building

Passion for apparel styling

Brand fan

Flexibility in scheduling

Job description

Anthropologie in West Des Moines seeks a Personal Stylist to cultivate exceptional service and drive sales through authentic customer connections and expert styling advice. You will deliver a highly personalized experience with curated product recommendations within our store environment.

Join a team that values relationship-building, flexibility in scheduling, and a passion for fashion. The role emphasizes in-store clienteling, events, and collaborative styling initiatives, with benefits and a