In-Store Parts Advisor – Auto & Heavy Equipment

Rudd Equipment Company; Evansville (IN); On-site; USD 45,847,000 - 63,039,000; Full time

Job summary

Rudd Equipment Company in Evansville, IN is seeking a knowledgeable Parts Counter associate to assist customers with parts questions in person or by phone, identify proper parts numbers, check availability and recommend or sell parts.

You will complete parts order forms, enter data into the processing system, and support warehouse and shop staff. This is an in-office role where service and customer satisfaction are the top priorities.

Qualifications

• Customer service oriented and communication skills required.
• Basic data entry and computer skills needed.
• Familiarity with cataloging and inventory systems helpful.
• Automotive/heavy equipment background is a plus.

Responsibilities

• Greet customers and determine needs.
• Prioritize work to meet customer demands.
• Expedite backorders with branches and manufacturers.
• Advise customers on order status.
• Assist warehouse and shop parts as required.
• Participate in monthly parts meetings.
• Reconcile purchase orders with invoices.

Skills

Customer service oriented

Organizational skills

Data entry

Communication skills

Education

High School Diploma or equivalent

Tools

Inventory software

Job description

Rudd Equipment Company in Evansville, IN is seeking a knowledgeable Parts Counter associate to assist customers with parts questions in person or by phone, identify proper parts numbers, check availability and recommend or sell parts.

You will complete parts order forms, enter data into the processing system, and support warehouse and shop staff. This is an in-office role where service and customer satisfaction are the top priorities.