In-Store Operations & Service Specialist

Dick's Sporting Goods; Novi (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods is seeking a store teammate in Novi, MI to help provide an exceptional shopping experience through proactive customer service and efficient store operations. You will greet and assist athletes and customers, maintain backroom organization, uphold merchandising standards, and support the team across the store while following safety and confidentiality policies.

Join a diverse, inclusion-focused team that values accountability, collaboration, and a customer-first attitude to

Qualifications

• Prior retail sales, operations, maintenance, or customer-focused experience preferred.

Responsibilities

• Greet teammates and customers to understand their needs and assist their shopping experience.
• Assist with unloading trucks, processing freight, and maintaining backroom organization.

Skills

Customer focus

Collaborative

Accountability

Decision making

Job description

DICK'S Sporting Goods is seeking a store teammate in Novi, MI to help provide an exceptional shopping experience through proactive customer service and efficient store operations. You will greet and assist athletes and customers, maintain backroom organization, uphold merchandising standards, and support the team across the store while following safety and confidentiality policies.

Join a diverse, inclusion-focused team that values accountability, collaboration, and a customer-first attitude to