Customer-Obsessed Retail Cashier | Front-End Expert

Dick's Sporting Goods; Novi (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods in Novi, MI is hiring a friendly Cashier to enhance the shopping experience. You will greet customers, process sales and returns, and promote loyalty programs while delivering knowledgeable, courteous service.

The role emphasizes product knowledge, strong customer service, and adherence to safety and loss prevention policies. You will work with teammates to ensure smooth front-end operations in a welcoming store environment.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Process customer sales transactions and returns in accordance with established Front-End procedures.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Skills

Customer-focused

Retail experience

Cashier experience

Teamwork

Job description

DICK'S Sporting Goods in Novi, MI is hiring a friendly Cashier to enhance the shopping experience. You will greet customers, process sales and returns, and promote loyalty programs while delivering knowledgeable, courteous service.

The role emphasizes product knowledge, strong customer service, and adherence to safety and loss prevention policies. You will work with teammates to ensure smooth front-end operations in a welcoming store environment.