Store Operations Teammate - Keep Athletes Ready

DICK'S Sporting Goods, Inc.; Novi (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

DICK'S Sporting Goods in Novi, MI is seeking a Teammate – Off Field Operations to help deliver outstanding customer experiences on the sales floor and behind the scenes. You will assist athletes of all abilities by stocking, organizing inventory, and maintaining store presentation with precision.

Ideal candidates are coachable, collaborative and reliable, with a High School Diploma or equivalent. The role emphasizes teamwork, safety, and adherence to company programs while supporting store

Qualifications

• Greet customers and understand their needs.
• Adhere to safety, loss prevention and SOPs.
• Follow merchandising standards and programs.
• Create inclusive store environment.
• Support team across the store.

Responsibilities

• Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF.
• Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned.

Job description

DICK'S Sporting Goods in Novi, MI is seeking a Teammate – Off Field Operations to help deliver outstanding customer experiences on the sales floor and behind the scenes. You will assist athletes of all abilities by stocking, organizing inventory, and maintaining store presentation with precision.

Ideal candidates are coachable, collaborative and reliable, with a High School Diploma or equivalent. The role emphasizes teamwork, safety, and adherence to company programs while supporting store