In-Store Online Order Picker

The GIANT Company; Quakertown (Bucks County); On-site; USD 28,000 - 38,000; Full time

Job summary

The GIANT Company in Quakertown, PA is seeking a dedicated team member to accurately select GIANT Direct orders throughout the store while upholding safety and sanitation standards. You will assist customers, match items, and prepare orders for pickup in a fast-paced retail setting.

As a team-focused associate, you will greet customers, ensure accuracy of items, and support drive-through or curbside pickups, contributing to a positive shopping experience for our neighbors across the region.

Qualifications

• Excellent interpersonal, organizational, communication, and customer service skills
• Problem solver who is willingness to learn multiple tasks and technical requirements
• Ability to use computers and other communication systems required to perform job functions
• Must be authorized to work in the U.S.
• Must be able to communicate and understand company policies and safety regulations in order to complete job duties
• Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without reasonable accommodation
• Must meet the company performance standards for the job including but not limited to regular attendance
• Must be able to use, or learn to use, the equipment and tools used to perform this job

Responsibilities

• Greet all customers, provide prompt, courteous customer service
• Accurately match all items from the customer's online shopping list
• Shop multiple customer orders simultaneously using designated tools and equipment
• Substitute items for customers if requested
• Assist customers picking up orders at designated parking spots or drive-through
• Differentiate various types of produce merchandise, including differences between varieties of similar classes of products
• Bag or package merchandise according to established company policies and procedures; label and store packaged items in designated area for customer pick up
• Must dress according to company policy, maintains a neat, clean appearance at all time
• Observes and follows all company policies and procedures including safety, food safety, and sanitation practices
• Team focused, willingness to collaborate
• Assists in special projects and performs other functions as assigned

Job description

The GIANT Company in Quakertown, PA is seeking a dedicated team member to accurately select GIANT Direct orders throughout the store while upholding safety and sanitation standards. You will assist customers, match items, and prepare orders for pickup in a fast-paced retail setting.

As a team-focused associate, you will greet customers, ensure accuracy of items, and support drive-through or curbside pickups, contributing to a positive shopping experience for our neighbors across the region.