Part-Time Online Grocery Order Picker & Customer Service

The GIANT Company; Center Square (PA); On-site; USD 19,000 - 25,000; Full time

Job summary

The GIANT Company in Pennsylvania seeks team members to accurately select GIANT Direct orders in-store while upholding safety, food safety, and sanitation standards. You will greet customers, match items from online lists, and help shoppers pick up orders with courtesy and efficiency.

The role emphasizes teamwork, adaptability to multiple tasks, and adherence to company policies. Strong computer skills and U.S. work authorization are required.

Qualifications

• Excellent interpersonal, organizational, communication, and customer service skills.
• Problem solver who is willingness to learn multiple tasks and technical requirements.
• Ability to use computers and other communication systems required to perform job functions.
• Must be authorized to work in the U.S.
• Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
• Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without reasonable accommodation.
• Must meet the company performance standards for the job including but not limited to regular attendance.
• Must be able to use, or learn to use, the equipment and tools used to perform this job.

Responsibilities

• Greet all customers, provide prompt, courteous customer service
• Accurately match all items from the customer's online shopping list
• Shop multiple customer orders simultaneously using designated tools and equipment
• Substitute items for customers if requested
• Assist customers picking up orders at designated parking spots or drive-through
• Observe and follow all company policies and procedures including safety, food safety, and sanitation practices
• Team focused, willingness to collaborate
• Assists in special projects and performs other functions as assigned

Skills

Customer service

Communication

Teamwork

Problem solving

Computer literacy

Work authorization in the U.S.

Safety compliance

Job description

The GIANT Company in Pennsylvania seeks team members to accurately select GIANT Direct orders in-store while upholding safety, food safety, and sanitation standards. You will greet customers, match items from online lists, and help shoppers pick up orders with courtesy and efficiency.

The role emphasizes teamwork, adaptability to multiple tasks, and adherence to company policies. Strong computer skills and U.S. work authorization are required.