In-Store Online Order Fulfillment Specialist

Sprouts Farmers Market, Inc.; Brea (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

15% employee discount

DailyPay access

Career growth opportunities

401(k) with company match

Job summary

Sprouts Farmers Market, Inc. is seeking an In-Store Shopping Clerk to fulfill customer online orders and assist shoppers in-store. You’ll ensure product quality, communicate changes, and handle POS transactions while serving as the online ambassador for the store.

The role emphasizes friendly customer service, teamwork, and the ability to stand, walk, bend, and move a cart throughout the shift. DailyPay and discounts enhance the position.

Qualifications

• Be at least 21 years old and have a high school diploma or equivalent.
• Outgoing and friendly behavior with a positive attitude and the ability to interact positively with customers.
• Good communication skills; ability to work in a team and operate front end equipment (register, calculator, scanner).
• Ability to stand, walk and bend throughout the shift; maneuver a cart carrying 20 lbs with up to 35 lbs force.
• Walk up to 3 miles in an 8-hour shift.

Responsibilities

• Shop in-store and fulfill customer online orders using Instacart Shopper App on a mobile device.
• Provide excellent customer service focusing on product quality and freshness and substitute out-of-stock items.
• Communicate any necessary order changes to customers and colleagues.
• Process transactions using the in-store POS system.
• Answer questions about delivery, the Instacart platform, and service benefits as an online ambassador.
• Assist in stocking shelves and maintaining store cleanliness and presentation when needed.

Skills

Customer service

Communication

Team player

Front end equipment

Stamina & mobility

Education

High school diploma or equivalent

Job description

Sprouts Farmers Market, Inc. is seeking an In-Store Shopping Clerk to fulfill customer online orders and assist shoppers in-store. You’ll ensure product quality, communicate changes, and handle POS transactions while serving as the online ambassador for the store.

The role emphasizes friendly customer service, teamwork, and the ability to stand, walk, bend, and move a cart throughout the shift. DailyPay and discounts enhance the position.