In-Store Lawn & Garden Customer Service Pro

Lowe's; Richmond (VA); On-site; USD 31,000 - 34,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to greet customers, help them find the right products, and ensure a smooth shopping experience at Lowe’s. You will interact with customers throughout the day, assist with locating merchandise, and support various departments as needed.

The role offers flexible scheduling, opportunities for growth, and a benefits package including health insurance options, tuition assistance, a 401(k) with company match, and an associate discount.

Qualifications

• 6 months experience using a computer and basic input/output tasks.
• 6 months experience with retail technology such as smartphones and tablets.
• Proficiency in reading, writing and basic arithmetic.
• Able to stand or sit for long periods and perform physically demanding tasks.
• Minimally lift 25 lbs unassisted or more with assistance if needed.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service.
• Assist customers in locating and selecting products and services.
• Stock shelves and replenish supplies as needed to keep displays tidy.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to support diverse customer needs.
• Prepare merchandise in department based on customer needs (e.g., paint, pipe, wood, drywall).
• Guide customers through shopping or checkout.
• Perform additional duties as assigned.

Skills

Computer basics

Retail technology

Arithmetic

Stamina and mobility

Lifting 25 lbs

Job description

Lowe’s is seeking a Customer Service Associate to greet customers, help them find the right products, and ensure a smooth shopping experience at Lowe’s. You will interact with customers throughout the day, assist with locating merchandise, and support various departments as needed.

The role offers flexible scheduling, opportunities for growth, and a benefits package including health insurance options, tuition assistance, a 401(k) with company match, and an associate discount.