In-Store Fashion Advisor | Customer Experience Pro

H&M; Okemos (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Staff discount card

HIP incentive program

Job summary

H&M in the United States is seeking a Sales Advisor to deliver excellent customer service and guide shoppers through the store while actively selling our fashion products. You will use your knowledge of fashion trends and products to inform customers and support presentation, replenishment, and back-of-house tasks.

The role emphasizes teamwork, brand representation, and engagement with sustainability initiatives.

Qualifications

• Experience in customer service in fashion, retail or service industries.
• Able to discuss fashion trends and products with customers.
• Clear communication and collaborative teamwork.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products and engage customers in store experiences.
• Represent the H&M brand positively in all interactions.
• Support garment replenishment, presentation and store cleanliness.
• Assist with opening/closing and store operations as needed.

Skills

Customer service

Communication

Sales

Fashion knowledge

Job description

H&M in the United States is seeking a Sales Advisor to deliver excellent customer service and guide shoppers through the store while actively selling our fashion products. You will use your knowledge of fashion trends and products to inform customers and support presentation, replenishment, and back-of-house tasks.

The role emphasizes teamwork, brand representation, and engagement with sustainability initiatives.