In-Store Fashion Advisor & Customer Experience Champion

H&M; Westlake (OH); On-site; USD 17,000 - 23,000; Full time

Job summary

H&M in Westlake, OH is seeking a Sales Advisor to deliver outstanding customer service, welcome customers, and guide them through the store while actively selling our fashion products. You will share fashion knowledge, promote the Hello Member loyalty app, and help maintain clean, appealing displays and a well-stocked floor.

The role emphasizes teamwork, ability to engage customers, and contributing to sales targets in a dynamic retail environment.

Responsibilities

• Provide excellent customer service: welcome and guide customers through the store and OMNI experience where available.
• Promote and sell products to customers and engage in conversations to understand needs.
• Maintain garment care, replenish stock, and ensure attractive merchandise displays.
• Support opening/closing duties and participate in onboarding/training as needed.

Skills

Customer service

Sales experience

Fashion knowledge

Communication

Job description

H&M in Westlake, OH is seeking a Sales Advisor to deliver outstanding customer service, welcome customers, and guide them through the store while actively selling our fashion products. You will share fashion knowledge, promote the Hello Member loyalty app, and help maintain clean, appealing displays and a well-stocked floor.

The role emphasizes teamwork, ability to engage customers, and contributing to sales targets in a dynamic retail environment.