Fashion Sales & Customer Experience Guide

H&M; Strongsville (OH); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Employee discount

Health insurance

Wellness programs

Retirement plan

Paid time off

Job summary

H&M in Strongsville, OH is seeking a Sales Advisor to provide excellent customer service, welcome customers, guide them through the store, and actively sell our products using your fashion knowledge. You will handle garment refill and care, maintain displays, keep the sales floor and back of house tidy, and work with the team to deliver an engaging omni-channel experience.

This hourly, non-exempt role offers a competitive pay rate of $14.25 per hour plus benefits, employee discounts, and growth

Qualifications

• Provide excellent customer service and guide customers through the store.
• Promote and sell products and promote loyalty programs.
• Share fashion knowledge to help customers with trends and styling.

Responsibilities

• Provide excellent customer service and guide customers through the store and omni experience.
• Engage customers to deliver outstanding service and promote products.
• Promote the Hello Member loyalty app and in-store sustainability initiatives.
• Maintain neat presentation and assist with garment refill, care, and stock levels.
• Collaborate with store team to hit sales targets and uphold store procedures.

Skills

Customer service

Sales experience

Fashion knowledge

Communication skills

Teamwork

Job description

H&M in Strongsville, OH is seeking a Sales Advisor to provide excellent customer service, welcome customers, guide them through the store, and actively sell our products using your fashion knowledge. You will handle garment refill and care, maintain displays, keep the sales floor and back of house tidy, and work with the team to deliver an engaging omni-channel experience.

This hourly, non-exempt role offers a competitive pay rate of $14.25 per hour plus benefits, employee discounts, and growth