In Store Donation Attendant Part Time

Goodwill Industries of Central Florida; Kissimmee (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a friendly and motivated individual to join their retail team in Kissimmee. In this part-time role, you will be responsible for greeting customers, processing donations, and ensuring a positive shopping experience. Your ability to provide excellent customer service and handle stock efficiently will be key to your success. This role offers a chance to make a difference in the community while working in a supportive environment. If you enjoy helping others and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Ability to provide excellent customer service and react calmly in emergencies.
• Knowledge of retail and stock handling preferred.

Responsibilities

• Greet customers and process donations with a friendly attitude.
• Sort and price donations while maintaining a clean production area.

Skills

Customer Service

Retail Knowledge

Ability to Follow Directions

Emergency Response

Education

None required

Tools

Barcode Scanner

Job description

Job Details

Level: Entry Job Location: Osceola Village - Kissimmee, FL Position Type: Part Time Education Level: None Salary Range: $16.00 - $16.00 Hourly Travel Percentage: None Job Shift: Any Job Category: Retail

Description

Under the direction of the General Manager, greet customer/donor and process donations. Major duties include receiving donations, giving receipts, assisting co-workers or donors with lifting items, and maintaining the stockroom.

Essential Functions/Duties

1. Greet each customer with a courteous, friendly, and professional attitude; provide prompt, efficient, and accurate customer service at all times.
2. Politely and professionally receive donations from donors and issue donation receipts for articles donated; assist customers with lifting items in and out of their vehicles.
3. Sort donations as they arrive into proper carts or bins and make proper determinations as to the quality of donations.
4. Sort and price hard goods (wares).
5. Keep production area clean and safe and other store areas as directed.
6. Maintain well-groomed appearance and appropriate dress code including name badge and vest.

Additional Functions/Duties

1. Provide general information to customers/donors.
2. Assist processors when needed.
3. Follow Consumer Product Safety Commission (CPSC) procedures and other Public Protection Guidelines.
4. React calmly and respond to emergency situations.
5. Refer all customer/donor complaints to management in a timely manner.
6. Perform other duties as assigned by the General Manager.

Qualifications

1. Ability to adhere to the organization’s Core Principles.
2. Knowledge of retail and/or stock handling.
3. Ability to listen and follow directions.
4. Ability to provide excellent customer service.
5. Ability to react calmly and respond to emergency situations.
6. Knowledge of textile articles as related to garment classification (gowns, shirts, pants, etc).

Education and/or Experience

Previous retail and/or stock handling experience is preferred.

Computer Skills

To perform this job successfully, an individual should have basic computer skills and beginner knowledge of utilizing a barcode scanner.

Special Conditions of Employment

1. Regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
2. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
3. Standing and walking for long periods of time.
4. Ability to stoop, bend, kneel, push, and pull.
5. Sufficient mobility to turn from side to side and the ability to lean and remove items from containers.
6. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

License and Certifications

This position does not require any certifications or licenses.

Goodwill Industries of Central Florida is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Goodwill Industries of Central Florida receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Drug Free Workplace