In-Store Customer Service Specialist

SmartRecruiters, Inc.; High Ridge (MO); On-site; USD 29,000 - 38,000; Full time

Job summary

SmartRecruiters, Inc. in High Ridge, MO, is seeking a Customer Service Representative to be the friendly face of our store. You will handle customer inquiries, process orders, and maintain accuracy in cash handling while delivering exceptional service.

We value strong communication, reliability, and a positive attitude. Training is provided, and you must be able to work weekends and holidays. High school diploma preferred.

Qualifications

• Excellent communication skills, both verbal and written.

Responsibilities

• Answer incoming customer calls and respond to inquiries in a professional and friendly manner.
• Process customer orders accurately using our computer system
• Handle cash transactions and maintain a balanced cash drawer
• Resolve customer complaints and concerns with empathy and a solution-oriented approach
• Collaborate with team members to ensure smooth operations and excellent customer experiences
• Maintain a clean and organized work environment
• Assist with additional tasks as needed to support overall business operations
• Adhere to company policies and procedures at all times

Skills

Customer service

Communication skills

Cash handling

Multitasking

Stress management

Computer literacy

Team collaboration

Physical stamina

Weekend availability

Basic math

Education

High school diploma or equivalent

Tools

Order processing system

POS system

Job description

SmartRecruiters, Inc. in High Ridge, MO, is seeking a Customer Service Representative to be the friendly face of our store. You will handle customer inquiries, process orders, and maintain accuracy in cash handling while delivering exceptional service.

We value strong communication, reliability, and a positive attitude. Training is provided, and you must be able to work weekends and holidays. High school diploma preferred.