Part-Time Store Customer Service Associate

SmartRecruiters, Inc.; Florissant (MO); On-site; USD 17,000 - 21,000; Part time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Representative for our Florissant, MO location. The role involves answering calls, processing orders, handling transactions, and supporting daily store operations.

The ideal candidate demonstrates excellent customer service, clear communication, and ability to stay organized in a fast-paced environment. Flexibility for varied shifts including weekends may be required.

Qualifications

• Excellent customer service and a friendly, professional demeanor.
• Strong verbal and written communication skills.
• Ability to follow directions and work efficiently in a fast-paced retail environment.

Responsibilities

• Answer incoming phone calls and assist customers with inquiries and orders.
• Process customer orders accurately and efficiently.
• Handle cash transactions and maintain a balanced cash drawer.
• Prepare and package products according to company standards.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations and customer satisfaction.
• Resolve customer complaints and concerns in a professional and empathetic manner.
• Assist with inventory management and restocking as needed.
• Adhere to all company policies, procedures, and safety guidelines.
• Participate in ongoing training and development programs to enhance skills and knowledge.

Skills

Customer service

Communication

Cash handling

Inventory support

Teamwork

Basic math

Stand/move for long periods

Computer skills

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

SmartRecruiters, Inc. is seeking a Customer Service Representative for our Florissant, MO location. The role involves answering calls, processing orders, handling transactions, and supporting daily store operations.

The ideal candidate demonstrates excellent customer service, clear communication, and ability to stay organized in a fast-paced environment. Flexibility for varied shifts including weekends may be required.