In-Store Customer Service & Admin Specialist

Furniture Deals; Overland Park (KS); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

401(k) & matching

Health insurance

Vision insurance

Paid time off

Job summary

Furniture Deals in Overland Park, KS is seeking a full-time Customer Service and Administrative Associate to work in-store. You will answer inbound and outbound calls, assist customers face-to-face, and process purchases using our invoicing, inventory, and customer database software.

The role requires evenings, weekends, and holidays. A background check is required due to handling sensitive information. We offer benefits including 401(k) matching, health and vision insurance, and paid time off.

Qualifications

• Full-time availability with evenings, weekends, and holidays required.
• Experience in in-store customer service and sales processing.
• Ability to learn and use invoicing, inventory, and customer database systems.

Responsibilities

• Answering inbound and outbound phone calls for delivery or sales questions.
• Face-to-face customer service and purchase processing.
• Learning and utilizing proprietary invoicing, inventory, and customer database software.
• Researching inventory inquiries and providing reports to sales associates and management.
• Cash handling, financial processing, and document management.

Skills

Customer service

Cash handling

Phone handling

Inventory software

Tools

Proprietary invoicing software

Inventory database

Customer database software

Job description

Furniture Deals in Overland Park, KS is seeking a full-time Customer Service and Administrative Associate to work in-store. You will answer inbound and outbound calls, assist customers face-to-face, and process purchases using our invoicing, inventory, and customer database software.

The role requires evenings, weekends, and holidays. A background check is required due to handling sensitive information. We offer benefits including 401(k) matching, health and vision insurance, and paid time off.