In-Store Customer Experience Specialist (Flexible Schedule)

Columbia Sportswear Company; Queenstown (MD); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Employee discounts

401k plan with company match

Wellness Time Off

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional customer service, assist with product recommendations, and maintain in-store standards. You will engage with shoppers, answer questions about features and availability, and support the store leadership team.

Join a team-focused environment where you’ll handle POS transactions, assist with stock replenishment and visual merchandising, and help drive store profitability while ensuring safety and a positive shopping

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (sales, returns, exchanges, loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow.

Skills

Customer service

POS operations

Inventory management

Tools

POS software

Job description

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional customer service, assist with product recommendations, and maintain in-store standards. You will engage with shoppers, answer questions about features and availability, and support the store leadership team.

Join a team-focused environment where you’ll handle POS transactions, assist with stock replenishment and visual merchandising, and help drive store profitability while ensuring safety and a positive shopping