Seasonal Retail Associate — Customer Experience & Discounts

Columbia Sportswear Company; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k with company match

Employee discounts

Wellness Time Off

Eligibility: 18 years and 1,000 hours

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver memorable in-store experiences through friendly customer interactions and product recommendations. You will act as a brand ambassador, help customers with questions, and support teamwork.

The role involves assisting leadership with store standards, merchandising, and inventory flow while enabling smooth checkout with POS systems and loyalty programs. Flexible retail schedule is required.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Experience operating Inventory and POS systems.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
• Engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Customer service

POS systems

Merchandise presentation

Sales skills

Communication

Education

High school diploma or GED

Job description

Columbia Sportswear Company is seeking a Retail Associate to deliver memorable in-store experiences through friendly customer interactions and product recommendations. You will act as a brand ambassador, help customers with questions, and support teamwork.

The role involves assisting leadership with store standards, merchandising, and inventory flow while enabling smooth checkout with POS systems and loyalty programs. Flexible retail schedule is required.