In-Store Customer Care Specialist

SmartRecruiters, Inc.; Beck (MO); On-site; USD 27,000 - 36,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a personable Customer Service Representative in Arnold, MO to greet customers, take orders, and process transactions with accuracy. You will promote an outstanding service experience while maintaining records and supporting a friendly team environment.

The role requires strong communication skills, reliability, and the ability to multitask in a fast-paced store setting. Weekend/holiday availability is expected, with physical tasks including lifting up to 25 lbs.

Qualifications

• Must follow directions and company procedures.
• Friendly, professional demeanor and strong customer focus.
• Willing to work weekends/holidays as needed.

Responsibilities

• Answer incoming phone calls professionally and empathetically.
• Take accurate customer orders and process transactions.
• Handle cash transactions and keep records accurate.
• Deliver outstanding service and build customer loyalty.
• Collaborate with teammates to maintain service quality.
• Keep workspace clean and organized; adhere to policies.
• Lift and carry items up to 25 lbs as needed.
• Follow directives and demonstrate resilience with priorities.

Skills

Verbal communication

Customer service

Reliability & punctuality

Multitasking

Team collaboration

Problem-solving

Education

High school diploma

Tools

Cash register

Job description

SmartRecruiters, Inc. is seeking a personable Customer Service Representative in Arnold, MO to greet customers, take orders, and process transactions with accuracy. You will promote an outstanding service experience while maintaining records and supporting a friendly team environment.

The role requires strong communication skills, reliability, and the ability to multitask in a fast-paced store setting. Weekend/holiday availability is expected, with physical tasks including lifting up to 25 lbs.