In-Store Connectivity Specialist | Retail Sales Pro

Optimum; New York (NY); Hybrid; USD 34,000 - 55,000; Full time

Job summary

Optimum in Brooklyn, NY is seeking enthusiastic Retail Sales Consultants to join our in-store team. You will connect with customers, explain our high-speed connectivity solutions, and help them choose the best options while aiming to exceed sales targets and deliver an exceptional customer experience.

As a Brand Ambassador, you will represent Optimum values, assist with billing questions, support product knowledge, and work with teammates to ensure a seamless shopping experience.

Qualifications

• High school diploma or equivalent.
• Minimum one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.

Responsibilities

• Connection Builder: engage with customers, listen to their needs, and guide them to the right products and services.
• Store Expert: stay up to date with telecom products and educate customers on options.
• Problem Solver: assist with billing, payments, exchanges, and equipment issues.
• Brand Ambassador: represent Optimum values and deliver a positive customer experience.
• Team Builder: collaborate with colleagues to ensure exceptional service.

Skills

Communication skills

Negotiation

Problem-solving

Self-motivation

Tech-savvy

Education

High school diploma or equivalent

Job description

Optimum in Brooklyn, NY is seeking enthusiastic Retail Sales Consultants to join our in-store team. You will connect with customers, explain our high-speed connectivity solutions, and help them choose the best options while aiming to exceed sales targets and deliver an exceptional customer experience.

As a Brand Ambassador, you will represent Optimum values, assist with billing questions, support product knowledge, and work with teammates to ensure a seamless shopping experience.