In-Store Cannabis Budtender & Customer Experience Pro

Vireo Health; Mary Esther (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Paid time off

Job summary

Vireo Health, Inc. in Florida seeks a Budtender to deliver exceptional in-store customer service. The role focuses on helping customers, managing product knowledge, and ensuring a compliant, well-merchandised storefront.

You will assist with phone orders and online orders, support inventory, and maintain a welcoming environment while adhering to store policies and regulatory requirements.

Qualifications

• Sales experience in a retail store environment preferred, but not required.
• Customer service experience in hospitality, restaurant, or retail.
• Reliable, punctual, dependable, and trustworthy.
• Ability to work in a fast-paced environment.
• Availability to work 8-hour day and night shifts, plus weekends and holidays as needed.
• High school diploma, GED, or equivalent.

Responsibilities

• Greet and check in customers in a friendly, welcoming manner and achieve high levels of customer satisfaction through excellent service.
• Assist customers in store and over the phone and process online orders accurately.
• Encourage sales by engaging customers, suggestive selling, and sharing product knowledge.
• Use the POS system accurately and follow proper cash handling, safe audit, and change drop procedures.
• Ensure compliance with legal requirements and maintain a full understanding of the training and compliance binder.
• Assist with inventory, including receiving and stocking merchandise.
• Uphold visual merchandising standards, ensuring signage, price tickets, and marketing materials are visible and up to date.
• Maintain a clean, neat, and well-stocked store and complete general housekeeping duties.
• Bring a positive attitude that contributes to a positive, customer-focused work environment.

Skills

Sales experience

Customer service

Reliable

Ability to work in fast-paced

Flexible shifts (8-hour day/night, +/−

Education

High school diploma or equivalent

Tools

POS system

Job description

Vireo Health, Inc. in Florida seeks a Budtender to deliver exceptional in-store customer service. The role focuses on helping customers, managing product knowledge, and ensuring a compliant, well-merchandised storefront.

You will assist with phone orders and online orders, support inventory, and maintain a welcoming environment while adhering to store policies and regulatory requirements.