In-Store branch manager

0101 The Huntington National Bank; Apple Valley (MN); On-site; USD 63,000 - 124,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

Huntington Bank in Apple Valley, MN is seeking a Branch Manager to lead all facets of branch sales, service, and operations. You will coach a team to deliver exceptional customer service, manage risk, and drive community outreach while achieving budgeted goals.

The role emphasizes referrals to partners, development of customer relationships, and ensuring smooth branch operations with strong financial performance. Competitive salary and benefits apply.

Qualifications

• Requires at least a high school diploma or GED, with a Bachelor's preferred.
• Demonstrated leadership in a goal-driven retail/sales role.
• Strong communication and relationship-building abilities.

Responsibilities

• Manage portfolio of high-value consumer and business customers.
• Lead branch sales, service, and operations to meet budgets.
• Coach team to provide excellent customer service and resolve issues.
• Refer customers to other bank areas and partners as needed.
• Develop internal partnerships to drive market business and growth.

Skills

Sales leadership

Customer service

Communication skills

Team coaching

Banking knowledge

Education

Bachelor's degree

High School Diploma or GED

Tools

CRM systems

Online banking

Job description

Description Summary

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program.

Duties & Responsibilities

• Managing portfolio of high value consumer and business customers.
• Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.
• Leading team to provide excellent customer service and effectively resolve customer issues.
• Leveraging available tools and technology to identify and present sales and service opportunities.
• Maintaining knowledge and educates team on all products, services, technology and policies.
• Maintaining active involvement in the community, and develops key business and community relationships.
• Developing key internal partnerships to drive business in market area.
• Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington’s culture.
• Garnering resources required to support team.
• Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
• Understanding branch sales, service, operations and financial performance.
• Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.
• Performing other duties as assigned.

Basic Qualifications

• High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree.
• Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.

Preferred Qualifications

• Bachelor's Degree and previous management experience.
• Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.
• Ability to develop, influence, inspire and motivate colleagues to increase retention.

Exempt Status

(Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes

Workplace Type

Office

Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range

$63,000-$124,000 Annual Salary The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.

Benefits

• Health insurance coverage
• Wellness program
• Life and disability insurance
• Retirement savings plan
• Paid leave programs
• Paid holidays
• Paid time off (PTO)

Equal Opportunity Employer

Huntington is an Equal Opportunity Employer.

Accessible Hiring

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to [e-mail].

Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds.