Beauty Advisor - Full Time - Chestnut Hill

L'Occitane En Provence; Thompsonville (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

L’Occitane En Provence in Chestnut Hill is seeking a Full-Time Beauty Host to greet guests, craft a tranquil, sensorial experience, and welcome customers into our iconic yellow doors.

In this role, you will prioritize guest experiences, anticipate needs, and foster a positive team culture while supporting store operations and welcoming feedback to continually improve service and ambiance.

Qualifications

• Strong communication and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment.
• Mindset focused on customer satisfaction (internal and external customers).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic technology skills.

Responsibilities

• Be the Host: greet every guest as if they were a cherished guest in your home, offering a sensorial experience.
• Prioritize guest experience and anticipate guest needs.
• Welcome feedback openly, presume positive intentions, and maintain a growth mindset.
• Support store operations, policies, and procedures and take initiative to solve problems.
• Offer direction, mentorship, and encouragement to colleagues to cultivate a positive team culture.
• Collaborate and adapt communication styles with diverse personalities within the team.

Skills

Strong communication

Problem solving

Sales oriented

Customer service

Adaptability

Technology basics

Job description

Who You Are:

Embark on a serene journey as a Full-Time Beauty Host with L’Occitane at Chestnut Hill. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

The pay range for this position is $18.26 - $21.00 per hour (depending on skills and experience).

All Applicants:

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