In-Store Artist

Golden Goose; The Woodlands (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Golden Goose in Houston The Woodlands seeks a passionate individual to enhance the customer experience through in-store co-creation of unique GG items. You will guide clients, maintain the storytelling aspect, and support sales with a focus on customer satisfaction and loyalty.

The role involves handling pre- and post-sale activities, registering clients on the Golden App, and ensuring the co-creation area meets brand standards. Flexibility for varied hours is expected.

Qualifications

• Fluency in local language; additional languages a plus.
• Sales experience in retail or customer service preferred.
• Strong problem solving and time management skills.
• Artistic drawing skills (markers, watercolor, acrylic; basic sewing).
• Empathy, clear communication and teamwork; flexible schedule incl. nights/weekends.
• Education in design or art fields preferred.

Responsibilities

• Co-create personalized GG products with clients using drawing and illustration techniques.
• Guide clients through a unique co-creation experience, upholding brand values.
• Assist sales through cross-selling and upselling; support pre/post-sale activities.
• Act as a Sales Associate when not co-creating (floor sales, stockroom, client outreach).
• Ensure clients are registered on the Golden App for segmentation.
• Maintain the co-creation area per visual merchandising standards.
• Assist store operations: opening/closing, inventory, safety compliance.
• Use IT tools to enhance customer engagement and processes.

Skills

Language fluency

Retail sales

Problem solving

Artistic drawing

Empathy & communication

Schedule flexibility

Travel flexibility

Education

Design or art degree

Job description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. We are looking for a passionate talent to build our customer experience. The candidate will join the team located in Houston The Woodlands. The position will report directly to the Store Manager.

MISSION

The Sneaker Maker role is centered around Co-creation services transforming Golden Goose items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES*

• Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques, following the company guidelines;
• Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store;
• Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations;
• Act as a Sales Associate when not co-creating (i.e. selling on the floor, pre and after sales activities, stockroom, client reach out).
• Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;
• Maintain the co-creation area in good conditions adhering to our visual merchandising standards;
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance and health & safety standards;
• Utilize IT and digital tools effectively to enhance business processes and customer engagement.

KEY REQUIREMENTS

• Fluency in local language. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce;
• Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus;
• Problem solving and time management skills;
• Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills);
• Empathy, solid communication and interpersonal skills, strong team attitudes;
• Flexibility to adapt to the evolving needs of the business and our customers;
• Education in the design or art fields is preferable
• Availability to work varied hours and days including nights, weekends and holidays as needed;
• Flexibility to travel for specific mission or support.

Place of Work: Houston The Woodlands

*This job description may not be inclusive of all assigned duties, responsibilities or aspects of the job described and may be amended at a time at the sole discretion of the Employer

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.