In-Store Artist

Golden Goose; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Golden Goose is seeking a passionate Sneaker Maker for their store in Meatpacking, New York. This role focuses on co-creating distinct products that resonate with clients, aiming to inspire and connect deeply with them through a personalized experience.

The ideal candidate will have sales experience and artistic skills, while also demonstrating strong communication and problem-solving abilities. Flexibility in working hours is essential, and a background in design or art is preferred. Join us to help build an exceptional customer experience!

Qualifications

• Fluency in the local language required; additional languages are a plus.
• Previous retail or customer service experience preferred.
• Ability to create unique co-creation experiences for customers.

Responsibilities

• Co-create personalized products with clients using various techniques.
• Guide clients through the co-creation experience while maintaining brand values.
• Support sales through cross-selling and up-selling strategies.

Skills

Fluency in local language

Sales experience

Problem-solving skills

Artistic skills

Empathy and communication skills

Flexibility to adapt

Education

Education in design or art fields

Job description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. We are looking for a passionate talent to build our customer experience. The candidate will join the store team located in Meapacking. The position will report directly to the Store Manager.

MISSION

The Sneaker Maker role is centered around Co-creation services transforming Golden Goose items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES*

• Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques, following the company guidelines;
• Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store;
• Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations;
• Act as a Sales Associate when not co-creating (i.e. selling on the floor, pre and after sales activities, stockroom, client reach out).
• Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;
• Maintain the co-creation area in good conditions adhering to our visual merchandising standards;
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance and health & safety standards;
• Utilize IT and digital tools effectively to enhance business processes and customer engagement.

KEY REQUIREMENTS

• Fluency in local language. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce;
• Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus;
• Problem solving and time management skills;
• Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills);
• Empathy, solid communication and interpersonal skills, strong team attitudes;
• Flexibility to adapt to the evolving needs of the business and our customers;
• Education in the design or art fields is preferable;
• Availability to work varied hours and days including nights, weekends and holidays as needed;
• Flexibility to travel for specific mission or support.

Place of Work

Meatpacking

*This job description may not be inclusive of all assigned duties, responsibilities or aspects of the job described and may be amended at a time at the sole discretion of the Employer

We are an equal opportunity employer and passionately believe that our strength lies in people uniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.