In-Store Artisan

Kardow; Orlando (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Golden Goose in Neiman Marcus Orlando is seeking an Artisan to transform client ideas into distinctive co-created products. You will engage with customers, apply drawing and embellishment techniques, and embody the brand’s storytelling in every interaction.

This role requires flexibility to work varied hours, weekends and holidays, plus the ability to travel for specific missions if needed. Join a team that values creativity, empathy, and exceptional customer experiences in a luxury retail

Qualifications

• Fluency in local language; additional languages a plus.
• Sales experience in retail or customer service preferred.
• Strong problem solving and time management.
• Artistic drawing, painting, embroidery and basic sewing skills.
• Empathy, communication and teamwork.
• Willing to work varied hours and travel as needed.

Responsibilities

• Co-create personalized GG products with clients using drawing and illustration.
• Guide clients through a co-creation experience, upholding brand storytelling.
• Act as Brand Ambassador with product knowledge.
• Maintain the store area per visual merchandising standards.
• Handle store operations, opening/closing, and compliance.
• Order supplies monthly and communicate needs.
• Create and communicate nightly recap report.

Skills

Local language fluency

Retail sales experience

Problem solving

Artistic drawing skills

Empathy

Teamwork

Flexibility

Design/art education

Flexible hours

Travel readiness

Education

Design/Art education

Job description

About Golden Goose

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, were tradition and innovation merge into timeless, one-of-a-kind creations.

We are looking for a passionate talent to build our customer experience in our partner location Neiman Marcus.

The candidate will join the team located in our Neiman Marcus Orlando Location reporting directly to the HQ Brand Department Co Creation Manager.

Mission

The Artisan role is centered around Co-creation services transforming Golden Goose items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

Key Responsibilities

• Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques, following the company guidelines;
• Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store;
• Act as a Brand Ambassador (i.e. product knowledge and storytelling).
• Maintain the designated area in good conditions adhering to our visual merchandising standards;
• Execute operational procedures, including opening/closing, and maintaining compliance
• Order supplies and materials monthly, or as needed
• Create and communicate the nightly recap report

Key Requirements

• Fluency in local language. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce;
• Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus;
• Problem solving and time management skills;
• Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills);
• Empathy, solid communication and interpersonal skills, strong team attitudes;
• Flexibility to adapt to the evolving needs of the business and our customers;
• Education in the design or art fields is preferable
• Availability to work varied hours and days including nights, weekends and holidays
• Flexibility to travel for specific mission or support.

Place of work: Neiman Marcus Orlando.

This job description may not be inclusive of all assigned duties, responsibilities or aspects of the job described and may be amended at a time at the sole discretion of the Employer

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.