In-Store Artisan

Golden Goose; Orlando (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Golden Goose seeks an Artisan to elevate the client experience at Neiman Marcus Orlando. You will co-create personalized GG products with clients, guiding them through a bespoke journey that reflects the brand’s story and values.

Based in our Neiman Marcus Orlando location, you will serve as a Brand Ambassador with artful skills, maintain the space to visual standards, and support operations, supply orders, and nightly reporting.

Qualifications

• Fluency in local language is required.
• Sales experience in retail or customer service is a plus.
• Strong problem-solving and time-management skills are expected.
• Artistic skills including hand-drawing, painting, embroidery, or sewing.

Responsibilities

• Co-create personalized Golden Goose products with clients using a variety of drawing techniques.
• Guide clients through a unique co-creation experience in the store, upholding brand values.
• Act as a Brand Ambassador with product knowledge and storytelling.
• Maintain the designated area in accordance with visual merchandising standards.
• Execute opening/closing procedures and ensure compliance.
• Order supplies and materials monthly or as needed.
• Create and communicate the nightly recap report.

Skills

Fluency in local language

Sales experience

Problem solving

Artistic drawing skills

Empathy

Team player

Time management

Flexible hours

Education

Design or art education

Job description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, were tradition and innovation merge into timeless, one-of-a-kind creations.

We are looking for a passionate talent to build our customer experience in our partner location Neiman Marcus.

The candidate will join the team located in our Neiman Marcus Orlando Location reporting directly to the HQ Brand Department Co Creation Manager.

Mission:

The Artisan role is centered around Co-creation services transforming Golden Goose items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

Key Responsibilities:

• Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques, following the company guidelines;
• Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store;
• Act as a Brand Ambassador (i.e. product knowledge and storytelling).
• Maintain the designated area in good conditions adhering to our visual merchandising standards;
• Execute operational procedures, including opening/closing, and maintaining compliance
• Order supplies and materials monthly, or as needed
• Create and communicate the nightly recap report

Key Requirements:

• Fluency in local language. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce;
• Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus;
• Problem solving and time management skills;
• Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills);
• Empathy, solid communication and interpersonal skills, strong team attitudes;
• Flexibility to adapt to the evolving needs of the business and our customers;
• Education in the design or art fields is preferable
• Availability to work varied hours and days including nights, weekends and holidays
• Flexibility to travel for specific mission or support.

Place of work: Neiman Marcus Orlando.

This job description may not be inclusive of all assigned duties, responsibilities or aspects of the job described and may be amended at a time at the sole discretion of the Employer

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.