In-Shop Heavy Equipment Diagnostics & Repair Tech

Owen Companies; Jessup (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

Owen Companies in Jessup, MD is seeking a Shop Service Technician to provide in-shop diagnostics, service, and repairs on hydraulic, electrical, and mechanical systems. The role supports new, used, rental, and customer-owned equipment, minimizing downtime and ensuring OEM standards are met.

You will work independently in a heavy equipment shop, performing diagnostics, repair planning, parts sourcing, and documentation while maintaining strong customer relationships and safety compliance.

Qualifications

• 5+ years of experience in equipment maintenance and repair; environmental, construction, vocational truck, or similar equipment experience preferred.
• Strong working knowledge of mechanical, hydraulic, and electrical systems, with the ability to read and interpret technical drawings, schematics, and service documentation.
• Experience performing equipment service and working independently with minimal supervision.
• Proficiency with basic computer functions for service reporting, documentation, and communication.
• Must possess a personal set of hand tools and willingness to expand tool inventory as needed.
• Maintain a valid driver’s license. Ensure all repairs and service activities meet company quality and safety expectations.

Responsibilities

• Diagnose, troubleshoot, and repair mechanical, hydraulic, electrical, and control systems.
• Assemble, install, and integrate electrical, mechanical, and hydraulic components, including wiring of electrical panels and system connections.
• Develop and execute repair plans, including sequencing, parts identification, and component-level repairs to restore equipment to OEM specifications.
• Perform diagnostics, service, and repairs across all major equipment systems within the shop, including remote troubleshooting support as requested.
• Provide warranty support by evaluating and validating claims, coordinating with OEM, and submitting detailed service documentation.
• Communicate repair status, findings, and recommendations clearly while maintaining a high level of professionalism and customer service.
• Identify and source required parts, materials, and tooling to support efficient completion of repairs.
• Accurately complete and maintain service reports, work orders, and documentation, ensuring proper tracking of labor, materials, and service activity within company systems.
• Read and interpret parts diagrams, hydraulic and electrical schematics, and service manuals.
• Operate shop equipment, including forklifts and telehandlers, safely and effectively.
• Follow all OSHA and company safety standards in all shop operations.
• Maintain a safety-first mindset when working in varying shop conditions and temperature extremes.
• Ensure all repairs and service activities meet company quality and safety expectations.

Skills

Equipment maintenance

Hydraulic systems

Electrical systems

Troubleshooting

Hand tools

Tools

Personal hand tools

Job description

Owen Companies in Jessup, MD is seeking a Shop Service Technician to provide in-shop diagnostics, service, and repairs on hydraulic, electrical, and mechanical systems. The role supports new, used, rental, and customer-owned equipment, minimizing downtime and ensuring OEM standards are met.

You will work independently in a heavy equipment shop, performing diagnostics, repair planning, parts sourcing, and documentation while maintaining strong customer relationships and safety compliance.