In-Room Dining Supervisor (P.M.)

Eau Palm Beach; Manalapan Township (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Eau Resort & Spa in Manalapan, FL is seeking a dynamic In-Room Dining Supervisor (PM) for a full-time PM shift. The role leads the IRD team, trains staff, and ensures top-tier service and presentation aligned with Forbes Five-Star standards.

The ideal candidate demonstrates leadership, flexibility for weekends/holidays, and a passion for guest satisfaction. Responsibilities include guiding junior staff, maintaining service excellence, and stepping in for management when needed.

Qualifications

• Must be 18+ years old to serve alcohol.
• Minimum 2 years experience as a Restaurant Supervisor or Manager.
• Certification in alcoholic awareness program.
• Able to communicate clearly with guests, management and co-workers.
• Proficient in basic math and legible communication.
• Certification of previous training in liquor, wine and food service.
• Computer training in Word, Excel.
• Must possess strong Leadership qualities.
• Ability to understand guests' service needs and manage busy periods.
• Team player who can work with co-workers.

Responsibilities

• Train and motivate In-Room Dining staff to high service standards.
• Fill in for management when needed and set the tone.
• Enforce Forbes Travel Guide standards and Eau's values.
• Ensure PM shift service runs smoothly, including weekends and holidays.
• Input orders and coordinate with kitchen and service teams.

Skills

Leadership

Communication

Teamwork

Customer service

Flexibility

High work tempo

Education

Alcohol awareness certification

Tools

Microsoft Word

Microsoft Excel

Micros system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

In-Room Dining Supervisor (P.M.)

Full Time Manalapan, FL, US

6 days ago Requisition ID: 1306

Join the Eau Resort & Spa Team! Are You Ready to Make an Impact?

We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Resort & Spa, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.

What We’re Looking For:

• A commitment to excellence and a passion for service
• A positive attitude and a collaborative spirit
• Flexibility to work weekends and holidays
• A desire to be part of a team that genuinely cares about each other and our guests

We are seeking a P.M.Food & Beverage Supervisorto join our In-Room Diningteam. As a key member of the Eau Resort & Spa team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort.

Role Summary:

The P.M. Supervisor for In-Room Dining (IRD will be responsible for training and motivating staff to ensure the highest standard of service and presentation, filling in for management when needed. The ideal candidate will set the tone through their dedication and passion by reinforcing the service expectations, teaching less experience members of the team, and challenging colleagues to excel. This individual should be a key driver of Forbes Travel Guide standards, who strives to exemplify the values and beliefs of Eau Resort & Spa.

We have a Full-Time position available.

This role is an p.m. position. All candidates must be able to work weekends, holidays, and nights.

(Open and flexible availability preferred)

Essential Qualifications:

• Minimum of 18 years of age to serve alcoholic beverages.
• Minimum 2 year(s) experience as a Restaurant Supervisor or Manager.
• Certification in alcoholic awareness program.
• Ability to clearly and effectively communicate with guests, management and co-workers to ensure mutual understanding.
• Ability to provide legible communication and compute basic mathematical calculations.
• Certification of previous training in liquor, wine and food service.
• Computer training in Word, Excel.
• Must possess strong Leadership qualities.
• Ability to understand guests' service needs.
• Ability to thrive during very high levels of business.
• Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time.
• Ability to focus attention on details.Ability to suggestively sell restaurant menu items, beverages and wines.
• Ability to access and input information into Micros system.
• Ability to maintain good coordination while serving orders quickly.
• Ability to exert physical effort in transporting food and beverage to guests.
• Ability to endure abundant physical movements throughout the work areas.
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with co-workers as part of a team.