In-Room Dining Supervisor (P.M.)

Eau Resort and Spa Palm Beach; Manalapan (FL); On-site; USD 42,000 - 55,000; Full time

Job summary

Eau Resort & Spa Palm Beach is seeking a dynamic In-Room Dining (P.M.) Supervisor to lead the IRD team and uphold Forbes Five-Star standards in Manalapan, FL. This full-time role emphasizes staff training, guest engagement, and coordinating service excellence during evenings and weekends.

The ideal candidate will motivate staff, enforce service expectations, and act as a liaison for guests and management while maintaining high levels of teamwork and professionalism.

Qualifications

• Minimum of 18 years of age to serve alcoholic beverages.
• 2+ years of experience as Restaurant Supervisor or Manager.
• Certification in alcoholic awareness program.
• Ability to communicate clearly with guests, management and staff.
• Ability to input information into restaurant systems (Micros).
• Strong leadership and organizational skills.

Responsibilities

• Train and motivate staff to ensure top service and presentation.
• Fill in for management when needed and maintain service standards.
• Uphold Forbes Travel Guide standards and Eau Resort & Spa values.
• Lead by example, coach junior team members, and drive guest satisfaction.
• Coordinate with team to handle high-volume service periods.

Skills

Staff Training

Leadership

Customer Service

Communication

Alcohol Awareness

Micros System

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

In-Room Dining Supervisor (P.M.)

Full Time Manalapan, FL, US

Join the Eau Resort & Spa Team! Are You Ready to Make an Impact?

We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Resort & Spa, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.

• A commitment to excellence and a passion for service
• A positive attitude and a collaborative spirit
• Flexibility to work weekends and holidays
• A desire to be part of a team that genuinely cares about each other and our guests

We are seeking a P.M.Food & Beverage Supervisorto join our In-Room Diningteam. As a key member of the Eau Resort & Spa team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort.

Role Summary:

The P.M. Supervisor for In-Room Dining (IRD will be responsible for training and motivating staff to ensure the highest standard of service and presentation, filling in for management when needed. The ideal candidate will set the tone through their dedication and passion by reinforcing the service expectations, teaching less experience members of the team, and challenging colleagues to excel. This individual should be a key driver of Forbes Travel Guide standards, who strives to exemplify the values and beliefs of Eau Resort & Spa.

We have a Full-Time position available.

This role is an p.m. position. All candidates must be able to work weekends, holidays, and nights.

(Open and flexible availability preferred)

Essential Qualifications:

• Minimum of 18 years of age to serve alcoholic beverages.
• Minimum 2 year(s) experience as a Restaurant Supervisor or Manager.
• Certification in alcoholic awareness program.
• Ability to clearly and effectively communicate with guests, management and co-workers to ensure mutual understanding.
• Ability to provide legible communication and compute basic mathematical calculations.
• Certification of previous training in liquor, wine and food service.
• Computer training in Word, Excel.
• Must possess strong Leadership qualities.
• Ability to understand guests’ service needs.
• Ability to thrive during very high levels of business.
• Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time.
• Ability to focus attention on details.
• Ability to suggestively sell restaurant menu items, beverages and wines.
• Ability to access and input information into Micros system.
• Ability to maintain good coordination while serving orders quickly.
• Ability to exert physical effort in transporting food and beverage to guests.
• Ability to endure abundant physical movements throughout the work areas.
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with co-workers as part of a team.