In-Room Dining Supervisor — Luxury Hotel Experience

Four Seasons; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Four Seasons Atlanta is seeking a dedicated Room Service professional to lead the department and ensure exceptional guest experiences. Plan, organize, and direct daily operation while upholding Four Seasons standards and luxury service.

The role requires a college degree in hotel/restaurant management or equivalent experience, plus 1–2 years in a supervisory Food & Beverage position. Strong guest relations and knowledge of wine and spirits are valued.

Qualifications

• College degree preferably in hotel/restaurant management or equivalent experience is required.

Responsibilities

• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
• Attend regular operational meetings to ensure effective coordination and cooperation between departments
• Observe physical condition of facilities and equipment in the In-Room Dining area and make recommendations for corrections and improvements as needed
• Non- essential functions: Assist with the service of food to guests and assist with the cleaning of operational areas.

Skills

Guest service

Public relations

Wine knowledge

Education

College degree in hotel/restaurant management

Job description

Four Seasons Atlanta is seeking a dedicated Room Service professional to lead the department and ensure exceptional guest experiences. Plan, organize, and direct daily operation while upholding Four Seasons standards and luxury service.

The role requires a college degree in hotel/restaurant management or equivalent experience, plus 1–2 years in a supervisory Food & Beverage position. Strong guest relations and knowledge of wine and spirits are valued.