In-Room Dining Server (Part Time) - Pendry Chicago

Montage International; Chicago, Northern (IL, KY); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free meals

Free uniforms and cleaning

Hotel discounts

Associates’ events throughout the year

Healthcare benefits

401k retirement plan with company mamm

Job summary

Montage International is hiring an In-Room Dining Server at Pendry Chicago. The role focuses on courteous, timely service and guest engagement in a luxury hotel setting. You will take orders, explain menu details, accommodate dietary needs, and contribute to a high-end dining experience.

This position offers benefits including healthcare, meals, and hotel discounts. We value reliability, teamwork, and a passion for hospitality.

Qualifications

• One year minimum of experience in food and beverage operations is preferred.
• Prior Micros or other systems experience is a plus.
• Luxury hotel experience is a plus.

Responsibilities

• Ensure food and beverages are served in a professional and timely manner.
• Assist guests with menu selections and dietary questions.
• Take orders accurately and communicate modifications to the kitchen.
• Anticipate guest needs and offer desserts or coffee options.
• Check in with guests to ensure satisfaction and address concerns.
• Promote menu items, specials, and promotions to increase sales.
• Adhere to cleaning and safety standards.
• Attend daily pre-shift meetings.
• Follow the service sequence with attention to detail.
• Deliver WOW moments and perform additional duties as needed.

Skills

Passionate about spirits

Guest engagement

Willing to learn

Integrity

Tools

Micros POS

Job description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

At Pendry Chicgao, It’s All Because of YOU! Server Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry Chicago, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry Chicago is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Job Responsibilities

• Ensure food and beverages are being served in a professional and timely manner
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Consistently follow the food & beverage sequence of service with the utmost attention to detail
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

About You

• You are passionate about spirits, wine, and food
• You are personable and love engaging with guests
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Must Haves

• Ability to work a flexible schedule, including weekends and holidays
• Ability to collaborate in a team environment
• Basic communication skills
• One year minimum of experience in food and beverage operations, a plus
• Prior micros or other systems experience, a plus
• Luxury hotel experience, a plus

Benefits

• Free meals
• Free uniforms and cleaning
• Ongoing community outreach events
• Hotel discounts
• Associates’ events throughout the year
• Healthcare benefits
• 401k retirement plan with company matching

Physical Requirements

• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis

In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

The pay range for In-Room Dining Server is $12.92 hourly. The pay scale is the base hourly range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position. We offer an excellent benefits package for this role, which includes: 401[k] retirement plan with company matching, Paid Time Off (Sick Time), and hotel discounts.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Company Culture

At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.