In Room Dining Server (Part-Time)

Hei Hotels Inc.; Atlanta (GA); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free parking

Discounted train passes

Complimentary meals

Discounted spa services

Cross-training

Tuition reimbursement

Pet insurance

Job summary

Hei Hotels Inc. is seeking an In Room Dining Server (Part-Time) at The Whitley in Atlanta, GA. You will work with the Room Service team to deliver food and beverage to guests, ensuring a high standard of guest satisfaction.

The role requires physical stamina to lift and move trays, strong guest communication, and reliable attendance in a luxury hotel environment. In addition to competitive benefits, the position offers flexible hours and the opportunity to grow within HEI Hotels & Resorts.

Qualifications

• Hotel or hospitality experience preferred.
• Ability to communicate well with guests.
• Ability to lift and move items up to 100 lbs as needed.
• Strong verbal and written communication skills.

Responsibilities

• Set up and deliver all food and beverage orders per guidelines and policies.
• Conduct floor sweeps and retrieve trays to maintain sanitation.
• Set up VIP amenities and service suites per event orders.
• Serve all hospitality suites per policies and procedures.
• Complete shift side work as required by operations.
• Respond to guest needs and report issues to supervisor.
• Handle cash following company policies.
• Maintain attendance and be able to work regular shifts.
• Perform other related duties as assigned.

Skills

Hotel experience

Guest communication

Verbal and written communication

Lifting and carrying heavy items

Job description

## In Room Dining Server (Part-Time)Apply: On-Site: The Whitley - Atlanta, GA: Part time: Posted Yesterday: JR119541**About Us**Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline. Gathering together was Buckhead’s original purpose, and this remains a focus of our hotel so that we are able to provide a home away from home for our guests. Our associates have access to many benefits such as free parking, discounted train passes, complimentary meals and discounted spa services. In addition to all of this, we invest in our associates by providing cross-training, promotional opportunities and tuition reimbursement. Looking to grow your career with the leading luxury hotel in the area? Come in to see us today!Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**### Tipped/Service Charge Eligible? Yes### Discretionary Performance Bonus Eligible? No**Overview**Work with Room Service Team in the serving of guests to ensure positive guest experience.### **Essential Duties and Responsibilities*** Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.* Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.* Set up and deliver all VIP amenities.* Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.* Complete all shift side work as outlined in the hotel’s operating policies and procedures.* Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.* Perform all cash handling responsibilities in accordance with company policies and procedures.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Hotel experience preferred.* Ability to communicate well with guests.* Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.* Ability to transport large trays weighing up to 30lbs. with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.