In Room Dining Server | On Call

Omni Hotels & Resorts; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free Downtown Parking

Employee Cafeteria meals

Medical / Dental / Vision

401K Match

Travel Discounts

Tuition Reimbursement

Adoption Services

Pet Insurance

Legal Services

Paid Time Off

Work/Life Balance

Discounted Courses

Job summary

Omni Hotels & Resorts is seeking an In Room Dining Server at Omni Austin Hotel Downtown. The role emphasizes delivering high‑quality room service with efficiency and guest care in a vibrant Austin setting.

You will manage service timing, menu knowledge, and guest interactions, ensuring accuracy of orders and presentation while maintaining professional appearance and adherence to safety standards.

Qualifications

• Previous food and beverage experience in fine dining or hotel preferred.
• Room Service experience is preferred.
• Must be able to work a flexible schedule including weekends and holidays.
• TABC and Food Handler certifications are required.
• Candidates must be able to speak fluent English.

Responsibilities

• Complete knowledge of service time, menu and specials.
• Prepare, deliver and serve orders using Moments of Service.
• Inquire if additional service is needed.
• Responsible for each check.
• Responsible for set-up, delivery and presentation of amenities.
• Must consult with supervisor on any food pickup difficulty.
• Attend all designated staff meetings and training sessions.
• Complete any tasks and side duties assigned by manager.
• Responsible for maintenance and cleanliness of room service areas.
• Aid guests in locating other areas of the hotel (walk them to the destination if possible).
• Adhere to cash handling standards.
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.

Skills

Food & beverage experience

Room Service experience

Fluent English

Flexible schedule

TABC certification

Food Handler certification

Job description

Omni Austin Hotel Downtown

Experience the energy of Austin while building a career with purpose at the Omni Austin Hotel Downtown. Nestled in the Live Music Capital of the World, our hotel sits just steps from the iconic 6th Street Entertainment District, the Texas State Capitol, and surrounded by legendary live music venues, creative culture, and Austin's vibrant culinary scene. At Omni, we blend Texas charm with modern luxury, offering both guests and associates a one‑of‑a‑kind experience that captures the true spirit of downtown Austin.

Our associates thrive in a dynamic and upbeat environment, supported by comprehensive training, mentorship, and opportunities for career growth. We take pride in fostering a culture built on respect, gratitude, and empowerment - one that encourages our team members to learn, grow, and advance within the company. Working at the Omni Austin Hotel Downtown means being part of a brand recognized for exceptional service and genuine hospitality. If you're friendly, motivated, and passionate about creating memorable experiences, the Omni Austin Hotel Downtown may be your perfect match. Join a team that celebrates hospitality, heart, and the unmistakable energy of Austin - where every day brings something new.

Join our Food & Beverage department as an In Room Dining Server. The focus of this position is to maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.

Omni Benefits Include

• Free Downtown Parking in our Underground Garage
• Associate Cafeteria with Daily Complementary Hot Meals
• Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability.
• 401(K) Match, Pre‑Tax Health Savings Account, and Flexible Spending Amount
• Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
• Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
• Development Opportunities including Discounted E‑Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance

Responsibilities include:

• Complete knowledge of service time, menu and specials
• Prepare, deliver and serve orders using Moments of Service
• Inquire if additional service is needed
• Responsible for each check
• Responsible for set‑up, delivery and presentation of amenities
• Must consult with supervisor on any food pick up difficulty
• Attend all designated staff meetings and training sessions
• Complete any tasks and side duties assigned by manager
• Responsible for maintenance and cleanliness of room service areas
• Aid guests in locating other areas of the hotel (walk them to the destination if possible)
• Adhere to cash handling standards
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualified candidates possess:

• Previous food and beverage experience in fine dining or hotel preferred
• Room Service experience is preferred
• Must be able to work a flexible schedule including weekends and holidays
• TABC and Food Handler certifications are required
• Candidates must be able to speak fluent English

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.