In-Room Dining Server/Cashier |On-Call

Hyatt Hotels Corporation; Austin, Northern (TX, KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounted room nights

Free parking

Employee meals

Employee assistance

Job summary

Hyatt Regency Lost Pines in Austin, TX is seeking an In-Room Dining Specialist to ensure guests enjoy meals in their rooms with warm, attentive service. This role requires open availability including weekends and holidays, and candidates must be at least 21 years old.

You will take and upsell guest requests, present food and beverage preferences promptly, maintain cleanliness, and assist in other areas to support a seamless guest experience. Training and career growth opportunities are offered.

Qualifications

• Excellent communication skills.
• Previous serving experience preferred.
• Attention to detail in fulfilling guest requests.
• Team player with cross-department collaboration.
• Flexibility to work evenings, weekends, holidays.
• Certifications: TABC and Texas Food Handler required.
• Must be 21 years or older.
• Must have physical stamina to walk long distances.

Responsibilities

• Take and upsell guest requests for Room Service with a warm and engaging approach.
• Present guest food and beverage preferences promptly and at the perfect temperature.
• Maintain a clean and sanitary environment by clearing guest floors and landings.
• Assist in other areas as needed, showing flexibility and team spirit.
• Engage in casual conversations to enhance the guest experience.
• Handle general in-room dining preparation, remove serving trays, and ensure a tidy space.

Skills

Communication skills

Experience

Attention to detail

Team player

Flexibility

TABC certification

Texas Food Handler

Age 21+

Physical stamina

Job description

Close Inclusive Collection Job Postings Notification

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

Peggy Focheux Duval: Director of Learning & Development, France

As an In-Room Dining (IRD) Specialist at Hyatt Regency Lost Pines, you will be at the heart of our guests’ stay, ensuring they enjoy delicious meals in the comfort of their rooms. Your friendly demeanor and attention to detail will make every dining experience special.

This position requires open availability including weekends and holidays. Candidates must be at least 21 years of age.

Key Responsibilities:

• Guest Interaction:Take and upsell guest requests for Room Service with a warm and engaging approach.
• Timely Service:Present guest food and beverage preferences promptly and at the perfect temperature.
• Cleanliness:Maintain a clean and sanitary environment by clearing guest floors and landings.
• Versatility:Assist in other areas as needed, showcasing your flexibility and team spirit.
• Casual Conversation:Engage in friendly conversations with guests, enhancing their overall experience with your unique style and service attributes.
• Preparation & Maintenance:Handle general in-room dining preparation, remove serving trays, and ensure a tidy space.

Benefits | We care for people so they can be their best .

Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level

Discounted Room Nights– for you, your friends and your family!

Free Parking– convenient and cost-free parking for all our associates

Employee Assistance– 24/7 emotional support, legal guidance, personal & financial resources

Employee meals – in our cafeteria for full-time, part-time and on-call colleagues

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Excellent Communication Skills:Ability to interact with guests and team members effectively.
• Experience:Previous serving experience is preferred
• Attention to Detail:Ensure all guest requests are met with precision and care.
• Team Player:Work collaboratively with other departments to provide seamless service.
• Flexibility:Willingness to work various shifts, including evenings, weekends, and holidays.
• Certifications: TABC and Texas Food Handler certifications are required
• Must be 21 years or older
• Must have physical stamina to walk long distances and lift moderate amounts of weight

Thompson Austin - 5th and Brazos | Austin , TX , US

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