In Room Dining Server

Pier Sixty Six; Deep Creek (FL); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and dis

401(k) plan with company match

Complimentary meals

Complimentary room nights

Job summary

Pier Sixty-Six Resort in Florida is seeking an In Room Dining Server to greet guests, take orders, and deliver food and beverages with personalized, high-quality service. You will liaise with the kitchen, manage payments, and ensure guest satisfaction while maintaining menu knowledge and presentation standards.

Reporting to the Food & Beverage Management team, you’ll contribute to a seamless dining experience for hotel guests, residents, and members, with a focus on hospitality, teamwork,

Qualifications

• Be a people person that thrive to create experiences for our guests that go beyond the expected.
• Ability to communicate fluently in English both verbally and through legible writing, always in a professional way toward guests and associates.
• High School Diploma, GED or some College experience or Degree recommended.
• Must be TIPS certified or become certified within 30 days of hire.
• Must have a current Food Handlers card.
• Previous similar experience in a professional setting is preferred.

Responsibilities

• Greet guests, taking orders, serving food and beverages.
• Check on guest satisfaction and ensure dining experience exceeds expectations.
• Liaise with kitchen staff to ensure orders are prepared correctly and delivered timely.
• Process guest payments including cash, card, and room charges.
• Safely transport orders to guest rooms and deliver courteously.
• Know menu offerings, ingredients, preparation methods, and allergens.
• Set up trays or carts with items, garnishes, condiments, and utensils.
• Address guests' service needs and maintain professional communication.
• Develop positive working relationships and support your team to reach goals.
• Ensure adherence to quality and standards.
• Move objects weighing up to 10 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other duties as requested by Supervisors.

Skills

People skills

Fluent English

Customer service

Education

High School Diploma / GED

Job description

Overview

South Florida's beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches, resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and well-being. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned In Room Dining Server to join our Pier Sixty-Six Resort team! You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serving food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.

Reporting to the Food & Beverage Management team, you will support and provide an excellent service to all hotel guests, residents, and members.

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Provide exceptional and personalized service to guests staying at the resort, ensuring their dining experience exceeds expectations.
• Liaise effectively with kitchen staff to ensure orders are prepared correctly and delivered to guests in a timely manner, maintaining high standards of quality and presentation.
• Process guest payments accurately and efficiently, including cash transactions, credit card payments, and room charges, following resort policies and procedures
• Safely transport orders to guest rooms, navigating the resort layout efficiently and delivering orders courteously and professionally.
• Demonstrate thorough knowledge of the menu offerings, including ingredients, preparation methods, and allergen information, to assist guests in making informed choices.
• Carefully set up trays or carts with ordered items, garnishes, condiments, and utensils, ensuring each delivery is visually appealing and well-organized.
• Anticipate and address guests` service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• Be a people person that thrive to create experiences for our guests that go beyond the expected.
• Ability to communicate fluently in English both verbally and through legible writing, always in a professional way toward guests and associates.
• High School Diploma, GED or some College experience or Degree recommended.
• Must be TIPS certified or become certified within 30 days of hire.
• Must have a current Food Handlers card.
• Previous similar experience in a professional setting is preferred.

As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort