In Room Dining - Room Service Server - Full Time

fourseasons; Hawaii; On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Hourly rate $17.46

On-site Physical Therapist

Gym access

Holiday, Vacation, Sick pay

Benefit Plan

401K match

Uniform provided

Employee meals

Complimentary stays

Training and development

Employee recognition

Job summary

Four Seasons Resort Hualalai is seeking an In Room Dining - Room Service Server to deliver exceptional dining experiences in guest rooms and villas. You will describe menu items, anticipate needs, and coordinate with culinary and Front of House teams to ensure timely service.

The role requires at least one year in food service or related hospitality, a Hawaii TB clearance, and a passion for guest service. Join our luxury resort in Hawai‘i with on-site perks and a supportive team environment.

Qualifications

• TB clearance card required by Hawaii State Department of Health.
• High school diploma or equivalent experience.
• At least one year of food service, restaurant, hospitality, or related experience preferred.
• Strong communication skills and a passion for delivering exceptional guest service.
• Ability to carry and balance trays and work in a physically active environment.
• Ability to work indoors and outdoors in varying weather conditions.
• Flexibility to work weekends, holidays, evenings, and varying schedules.

Responsibilities

• Deliver food and beverage orders to guest rooms and villas with quality, presentation, and timeliness.
• Describe menu items, ingredients, flavors, and preparation methods with confidence and enthusiasm.
• Anticipate guest needs and respond to special requests.
• Set up, maintain, and clear In Room Dining tables, trays, and service stations.
• Process guest checks accurately and complete all transactions.
• Assist with order taking and preparation of small food items as needed.
• Work with culinary, stewarding, and Front of House teams to ensure seamless service.
• Uphold Four Seasons standards of luxury service and genuine care.

Education

High school diploma or equivalent experience

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

IN ROOM DINING - ROOM SERVICE SERVER

Our In Room Dining (Room Service) team delivers restaurant-quality dining experiences directly to our guests' accommodations throughout the resort. From breakfast on a private lanai to late-night dining requests, our team plays an important role in creating memorable guest experiences through attentive service, exceptional food and beverage knowledge, and genuine hospitality. In Room Dining Servers are ambassadors of the resort, bringing the Four Seasons experience directly to our guests wherever they are on property.

WHAT YOU’LL DO

• Deliver food and beverage orders to guest rooms and villas while ensuring quality, presentation, and timeliness.
• Provide personalized service by describing menu items, ingredients, flavors, and preparation methods with confidence and enthusiasm.
• Anticipate guest needs, respond to special requests, and create memorable experiences through thoughtful service.
• Set up, maintain, and clear In Room Dining tables, trays, and service stations.
• Process guest checks accurately and ensure all transactions are completed properly.
• Assist with order taking and preparation of small food items as needed.
• Work collaboratively with culinary, stewarding, and Front of House teams to deliver seamless guest experiences.
• Uphold Four Seasons standards of luxury service, professionalism, and genuine care.

WHAT TO BRING

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
• High school diploma or equivalent experience.
• At least one year of food service, restaurant, hospitality, or related experience preferred.
• Strong communication skills and a passion for delivering exceptional guest service.
• Ability to carry and balance trays and comfortably work in a physically active environment.
• Ability to work both indoors and outdoors in varying weather conditions.
• Attention to detail, accuracy, and a commitment to excellence.
• Flexibility to work weekends, holidays, evenings, and varying schedules based on operational needs.

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:

• Hourly Rate: $17.46
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation, Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualalai, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Aff…? Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal