In Room Dining Order Taker, Part-Time

Accor Hotels; Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Accor Hotels is seeking an enthusiastic Order Taker for In Room Dining at their prestigious Fairmont Chicago. This role involves providing exceptional service to guests, taking orders accurately, and contributing to a dynamic dining experience. Ideal candidates will thrive in a fast-paced environment and have strong communication skills to ensure guest satisfaction.

Benefits

Employee benefit card for discounted rates in Accor worldwide

Opportunities for talent development within the company

Corporate Social Responsibility activities

Qualifications

• Previous service experience an asset.
• Excellent communication and organizational skills required.
• Availability for various shifts, teamwork, and problem-solving abilities essential.

Responsibilities

• Offer professional and friendly service to guests.
• Record guest orders accurately and efficiently.
• Maintain proper telephone etiquette at all times.

Skills

Excellent communication

Organizational skills

Interpersonal abilities

Problem solving

Ability to work under pressure

Teamwork

Tools

Point of Sale System

Job description

Company Description

At Fairmont, our passion is to connect our guests to the very best of our destinations. Our hotels offer guests extraordinary places, created by combining unique architecture, expressive décor and artistry and magnificent features. Add engaging service and the result is an unforgettable guest experience.

Fairmont Chicago, Millennium Park features beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge along with our recently launched pan-Latin Restaurant in partnership with Richard Sandoval Hospitality. Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.

Job Description

Order Taker – In Room Dining
Our guests are always at home at Fairmont Chicago - and their In Room Dining experience is no exception.As Order Taker, you will take pride in the integral role you play in supporting your In Room Dining Colleagues and setting thestage for a truly memorable experience.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Maintain proper telephone etiquette at all times
• Have full knowledge of beverage lists
• Record guest orders accurately and efficiently while honoring all special requests
• Follow outlet policies, procedures and service standards
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Compensation: $26.67 per Hour

Qualifications

Your skills and experience include:

• Previous service experience an asset
• Previous Point of Sale System experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Availability to work a variety of shifts, including mornings, evenings, nights, weekends, and holidays

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting/carrying and pushing/pulling of 20lbs or greater
• Occasional kneeling, pushing, pulling, lifting

Additional Information

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.