In Room Dining Coordinator

Four Seasons; Vail (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Winter Season Lifestyle Benefit

Merchant Pass Available

401k matching program

Medical, Dental and Life Insurance

Discounted travel with F&B and Spa

Job summary

Four Seasons Resort and Residences Vail is seeking an In Room Dining Order Taker to handle guest orders by phone and chat app, relay special requests to the kitchen, and coordinate delivery by Room Service Servers in line with Four Seasons standards.

You will assist in setting up carts and guest amenities, collaborate with staff, and demonstrate strong organizational and communication skills. Fluency in English and US work authorization are required for this Colorado location.

Qualifications

• Minimum of one year of food service or related work.
• Must have working knowledge of computers.
• Accurate and efficient communication via telephone and texting required.
• Exhibit excellent interpersonal and time management skills.

Responsibilities

• Answer phones, take guest orders via phone and chat app, assist in setting up carts and guest amenities, and communicate with staff, guests and kitchen as needed.
• Work harmoniously and professionally with co-workers and supervisors.

Skills

Food service experience

Computer literacy

Clear communication

English fluency

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.

In Room Dining Order Taker

About The Role

This role takes guest in-room dining orders through answering the phone and chat app and communicates special requests to the kitchen using the hotel’s point-of-sales system. This position will coordinate delivery of orders by Room Service Servers in a timely manner according to Four Seasons Standards and will assist In Room Dining Server with set-up for service while maintaining a safe, sanitary work environment.

What You Will Do

• Responsible for answering phones, taking guest orders via phone and chat app, assists in setting up carts and guest amenities while communicating to staff, guests and kitchen as needed.
• Work harmoniously and professionally with co-workers and supervisors.

What You Bring

• Minimum of one year of food service or related work.
• Must have working knowledge of computers.
• Accurate and efficient communication via telephone and texting required.
• Exhibit excellent interpersonal and time management skills.
• Demonstrate strong organizational skills and possess the ability to work autonomously.
• Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.

What We Offer

• Wage: $21.25 per hour
• Winter Season Lifestyle Benefit
• Merchant Pass Available
• 401k participation with company matching program
• Benefits: Medical, Dental and Life Insurance
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
• Employee Cafeteria available for meals.
• Be yourself and become a member of a work family that cares about you and invests in your development.
• Elevate your craft here and abroad!
• Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned.

Schedule & Hours

• This is a full-time position.
• A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays

Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:

• http://fourseasons.com/vail/phots-and-videos//
• We Are Four Seasons Video
• http://jobs.fourseasons.com/
• https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• https://www.facebook.com/FourSeasonsJobs
• https://twitter.com/FourSeasonsJobs

We look forward to receiving your application! Applications are accepted on an ongoing basis.

Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf