In-Person Seasonal Tax Associate — Client-Focused & Trained

H&R Block, Inc.; Holt (MI); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block in Michigan is seeking a Seasonal Tax Associate to work in-person at a local tax office, helping clients gather information and prepare tax returns with training from experienced teammates.

You will explain tax information clearly, identify potential savings, and offer product recommendations while building strong client relationships through teamwork and a client-first approach. No prior tax experience is required to start; the role includes day-one training and competitive hourly pay.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Excellent communication skills, including explaining information clearly.
• Strong problem-solving and information-organizing abilities.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service experience

Clear communication

Problem solving

AI tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting/finance/related

Job description

H&R Block in Michigan is seeking a Seasonal Tax Associate to work in-person at a local tax office, helping clients gather information and prepare tax returns with training from experienced teammates.

You will explain tax information clearly, identify potential savings, and offer product recommendations while building strong client relationships through teamwork and a client-first approach. No prior tax experience is required to start; the role includes day-one training and competitive hourly pay.