Seasonal Tax Associate - In-Person & Client-Focused

H&R Block

Mount Morris (MI)

Sur place

USD 21 000 - 30 000

Temps partiel

14 jours+

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Résumé du poste

H&R Block in Michigan is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

You will explain tax information clearly, identify savings opportunities, and support clients with a client-first approach. The role offers training and an hourly wage with potential earnings growth as you learn.

Qualifications

  • Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is required.
  • Experience interacting with customers or clients in a service-oriented environment.
  • Strong communication skills, including explaining information clearly and asking questions to understand needs.
  • Problem-solving skills, including organizing information and identifying solutions.
  • Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
  • High school diploma / GED / equivalent.

Responsabilités

  • Meet with clients to gather information and understand their tax situation.
  • Prepare complete and accurate tax returns with training and support from experienced teammates.
  • Explain tax information clearly and provide recommendations in a way clients can easily understand.
  • Identify tax savings opportunities and recommend relevant products and services.
  • Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
  • Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Connaissances

Customer service experience
Communication skills
Problem-solving
AI tools familiarity
Adaptability to evenings/weekends

Formation

High school diploma / GED
Bachelor’s degree in accounting or finance

Outils

Copilot
ChatGPT

Description du poste

H&R Block in Michigan is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

You will explain tax information clearly, identify savings opportunities, and support clients with a client-first approach. The role offers training and an hourly wage with potential earnings growth as you learn.

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