In-Person CX & Sales Associate | Paid Training

The Catalyst Corporation; Illinois; On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Paid training

Ongoing coaching

Mentorship

Professional growth opportunities

Job summary

The Catalyst Corporation in Oak Brook, IL is hiring a Customer Experience Associate to join our in-person team. You will engage with customers face-to-face, explain promotions, and help them choose options that fit their needs.

This full-time role combines customer service and sales with paid training and ongoing coaching. Prior experience is helpful but not required as training will equip you to deliver a positive, professional customer experience.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, professional, customer-focused attitude.
• Comfortable speaking with customers face-to-face.
• Goal-oriented with willingness to learn.
• Strong problem-solving and organizational skills.
• Ability to work independently and in a team.
• Previous customer service or sales experience is helpful but not required.

Responsibilities

• Engage with customers through professional, face-to-face interactions.
• Provide information about client products, services, and promotions.
• Ask questions to understand customer needs.
• Recommend appropriate products or service options.
• Assist customers through the sales and enrollment process.
• Deliver a positive and professional customer experience.
• Build strong customer relationships and brand awareness.
• Work toward individual and team sales and performance goals.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Face-to-face selling

Goal-oriented

Problem solving

Team player

Customer service

Job description

The Catalyst Corporation in Oak Brook, IL is hiring a Customer Experience Associate to join our in-person team. You will engage with customers face-to-face, explain promotions, and help them choose options that fit their needs.

This full-time role combines customer service and sales with paid training and ongoing coaching. Prior experience is helpful but not required as training will equip you to deliver a positive, professional customer experience.