Entry-Level Customer Experience Specialist | Growth Path

Catalyst Agency Inc; Des Plaines (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Bonuses

Gas stipend

Full training

Coaching mentorship

Advancement opportunities

Professional development

Team environment

Travel opportunities

Job summary

The Catalyst Corporation in Oak Brook, IL is hiring for an Entry-Level Customer Experience Representative. This face-to-face role involves engaging with customers in retail and promotional settings, helping them learn about programs and guiding them through enrollment.

You'll receive full paid training, a gas stipend, uncapped bonuses, ongoing coaching, and clear opportunities to advance into leadership and management as you build a long-term career in customer relations, sales, and marketing.

Qualifications

• Strong communication and interpersonal skills.
• Positive attitude and customer-focused mindset.
• Comfortable speaking with new people in a face-to-face environment.
• Reliable, professional, and goal-oriented.
• Self-motivated and comfortable working toward performance goals.
• Team-oriented and receptive to coaching.
• Reliable transportation and ability to commute to Oak Brook office.
• Customer service, retail, hospitality, marketing, or sales experience is helpful but not required.
• Must be authorized to work in the United States.

Responsibilities

• Engage directly with customers in retail and promotional environments
• Educate customers on available programs, services, promotions, and benefits
• Answer questions and provide clear, accurate information
• Assist eligible customers throughout the enrollment process
• Build positive customer relationships through professional face-to-face interactions
• Maintain accurate information regarding customer interactions and enrollments
• Contribute to individual and team sales and performance goals
• Represent The Catalyst Corporation and its client campaigns professionally
• Work collaboratively with team members and leadership
• Participate in ongoing training, coaching, and professional development

Skills

Communication

Interpersonal skills

Face-to-face sales

Teamwork

Self-motivation

Customer service

Work authorization

Job description

The Catalyst Corporation in Oak Brook, IL is hiring for an Entry-Level Customer Experience Representative. This face-to-face role involves engaging with customers in retail and promotional settings, helping them learn about programs and guiding them through enrollment.

You'll receive full paid training, a gas stipend, uncapped bonuses, ongoing coaching, and clear opportunities to advance into leadership and management as you build a long-term career in customer relations, sales, and marketing.