In-Person CSR & Sales Support (Entry Level)

Xcel Management Inc; Florida; On-site; USD 30,000 - 42,000; Full time

Job summary

Xcel Management Inc. in Florida is seeking an entry level Customer Service Representative to assist customers in person, providing timely support and building product knowledge.

You will work closely with a small team and report to the Customer Service Manager and Team Lead to ensure a smooth customer experience. Responsibilities include identifying sales opportunities and supporting sales initiatives while maintaining high service standards during day shifts.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Provide timely and accurate customer support in person.
• Develop and maintain strong product knowledge to assist customers effectively.
• Collaborate with team members to ensure a seamless customer experience.
• Assist in identifying sales opportunities and support sales initiatives.

Education

High school diploma or equivalent

Job description

Xcel Management Inc. in Florida is seeking an entry level Customer Service Representative to assist customers in person, providing timely support and building product knowledge.

You will work closely with a small team and report to the Customer Service Manager and Team Lead to ensure a smooth customer experience. Responsibilities include identifying sales opportunities and supporting sales initiatives while maintaining high service standards during day shifts.