In-Person Client Care & Relations Coordinator

Compassionate Connections Home Care; Town of Florida (NY); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Disability insurance

Life insurance

Opportunities for advancement

Paid sick time

Paid time off

Paid training

Vision insurance

Job summary

Compassionate Connections Home Care seeks a professional, compassionate Care Coordinator to manage and elevate the client experience. This hands-on role combines office coordination with in-field client interaction to onboard new clients, maintain relationships, ensure quality of care, and be a key contact for client needs.

You will conduct in-home consultations, gather care information, set up client files, and ensure all records are audit-ready while collaborating with scheduling, recruiting,

Qualifications

• Reliable transportation.
• Valid driver's license.
• Ability to travel locally for client visits.

Responsibilities

• Onboarding new clients and maintaining relationships.
• Set up and maintain client files (digital + physical).
• Ensure documentation is complete and audit-ready.
• Conduct in-home consultations when nurse is unavailable.
• Perform client visits and provide feedback to the office team.
• Coordinate with scheduling and recruiting to matchCaregivers and clients.

Skills

Communication skills

People skills

Highly organized

Detail oriented

Team player

Job description

Compassionate Connections Home Care seeks a professional, compassionate Care Coordinator to manage and elevate the client experience. This hands-on role combines office coordination with in-field client interaction to onboard new clients, maintain relationships, ensure quality of care, and be a key contact for client needs.

You will conduct in-home consultations, gather care information, set up client files, and ensure all records are audit-ready while collaborating with scheduling, recruiting,