In-Person Call Center Agent - Training & Growth Path

BrandNest; Philadelphia (Philadelphia County); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Supportive team environment

Growth opportunities

Consistent scheduling

Descripción de la vacante

BrandNest in Philadelphia is seeking a motivated Call Center Agent to support customer communications in person. You will handle inbound and outbound calls, provide information about services and promotions, and maintain clear records of interactions.

The role emphasizes a friendly, reliable demeanor, strong communication, and the ability to multitask in a fast-paced environment; paid training and opportunities for advancement are offered.

Formación

• High school diploma or equivalent.
• Excellent verbal communication and listening skills.
• Friendly, professional, and reliable demeanor.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills and attention to detail.

Responsabilidades

• Handle inbound and outbound calls in a professional and timely manner.
• Provide accurate information about services, promotions, and general inquiries.
• Maintain clear and detailed records of customer interactions.
• Resolve basic customer concerns or elevate when necessary.
• Follow communication scripts and company guidelines.
• Contribute to a positive and team-oriented call center environment.

Conocimientos

Verbal communication

Listening skills

Multitasking

Professional demeanor

Attention to detail

Basic computer skills

Educación

High school diploma or equivalent

Descripción del empleo

BrandNest in Philadelphia is seeking a motivated Call Center Agent to support customer communications in person. You will handle inbound and outbound calls, provide information about services and promotions, and maintain clear records of interactions.

The role emphasizes a friendly, reliable demeanor, strong communication, and the ability to multitask in a fast-paced environment; paid training and opportunities for advancement are offered.