In-patient Admitting Rep Float

Crouse Hospital Auxiliary, Inc.; City of Syracuse (NY); On-site; USD 28,000 - 47,000; Part time

Job summary

Crouse Hospital Auxiliary, Inc. in Syracuse, NY is seeking a Per Diem In-Patient Admitting Rep Float. Responsibilities include collecting demographics and insurance data, verifying eligibility, and guiding patients to financial counseling as needed.

The role supports patient scheduling and HIPAA compliance, with shifts 7:00am-3:30pm, 3:00pm-11:30pm, or 11:00pm-7:00am on a per diem basis, including rotating weekends and holidays.

Qualifications

• High school diploma or equivalent required.
• Healthcare admitting or patient accounts experience preferred.
• CHAA certification preferred.

Responsibilities

• Interview patients/family and accurately enter demographics and insurance data.
• Verify eligibility and insurance and complete pre-certifications with accuracy.
• Assess need for financial counseling and refer to the appropriate department.
• Inform patients of self-pay estimates and collect co-pays/deductibles/deposits.
• Maintain HIPAA compliance and stay current with regulations.
• Educate patients on forms required before treatment and verify understanding.
• Coordinate incoming patient scheduling requests as directed.

Skills

Customer service

Data entry

HIPAA compliance

Interpersonal skills

Education

High school diploma or equivalent

CHAA certification preferred

Job description

Admitting Office/Patient Access - 114

Syracuse, NY

Non Clinical

Per Diem, Day/Evenings/Nights, 7:00am-3:30pm, 3:00pm-11:30pm, 11pm-7:00am

Req # 33041

Posted 09/24/2026

Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued.

Crouse’s Patient Access Department promotes patient advocacy and meeting the needs of our patients, visitors, volunteers, and staff in an efficient, timely and courteous manner. In addition, Patient Access strives for excellence in quality and providing an accurate method of patient registration for various points of service throughout Crouse Hospital.

The Patient Access team is hiring a Per Diem In-Patient Admitting Rep Float

Schedule: Per Diem, Days, Evenings, or Nights, 7:00am-3:30pm, 3:00pm-11:30pm, 11pm-7:00am with rotating weekends and holidays as needed.

Pay Range: $20.15 - $34.32/hour based on verified experience

In-Patient Admitting Rep Float Position Responsibilities

• Effectively interviews patients and/or family members and accurately enters patient demographic and insurance information into hospital financial system.
• Routinely performs eligibility and insurance verification of all insurance payors and ensures all pre-certification and authorization requirements are completed with the highest level of accuracy.
• Proficiently determines the need for patient financial counseling and directs patient to appropriate department for assistance in a courteous manner.
• Professionally informs patient of estimated self-pay amounts and collects co-pays/deductibles/deposits in an organized and timely manner.
• Routinely reviews HIPAA regulations to maintain competency and ensure compliance at all times.
• Provides education to patients and family members on the meaning of all forms required prior to obtaining hospital treatment to ensure full completion and verifies patient understanding.
• Proficiently manages and coordinates incoming requests for patient scheduling, as directed by department leadership.

In-Patient Admitting Rep Float Requirements

• High school diploma or equivalent.
• Minimum of 6 months- 1 year of fast paced office experience. Must have the ability to prioritize and multitask while being attentive to detail with strong administrative skills. Must have exceptional customer service and time management skills, be compassionate and patient.
• Minimum of one (1) year experience in healthcare admitting or patient account receivable follow up, billing, payments, and/or adjustments required, preferably in an inpatient setting OR successful completion of a hospital-focused billing certificate program OR successful completion of a Crouse Hospital revenue cycle based internship program.Certified Healthcare Access Associate (CHAA) preferred.
• Must pass a Patient Access test with a score of 75% or higher, administered by Human Resources.